TERMS OF SERVICE
Here’s a revised version of your Terms and Conditions tailored for a store selling baby products:
Terms and Conditions
Last Updated: February 03, 2025
These Terms and Conditions govern your use of Ephaa's website and the purchase of baby products from our online store. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before making a purchase.
1. Introduction
Ephaa is an online retail store offering baby products, including baby care essentials, clothing, accessories, and more. By using our site or purchasing from us, you accept these Terms and Conditions.
2. Account Registration
To place an order, you may need to create an account. You must provide accurate and complete information during registration and keep your account secure.
You are responsible for all activities that occur under your account and for maintaining the confidentiality of your login details.
3. Product Information
We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur. In the event of an error, we will notify you and offer a full refund or allow you to proceed with your purchase at the corrected price.
Product images are for illustrative purposes only and may differ slightly from the actual product.
4. Order Placement and Acceptance
By submitting an order on our website, you are making an offer to purchase the products, subject to availability and our acceptance.
We reserve the right to refuse or cancel any order at any time, for reasons including but not limited to errors in product availability, pricing issues, suspicion of fraudulent activity, or other reasons.
5. Pricing and Payment
All prices are listed in US Dollars and are subject to change without notice.
Payments are processed securely via our trusted payment provider, Shopify. By providing your payment information, you consent to the payment provider processing your payment securely.
6. Shipping and Delivery
Shipping fees will be calculated at checkout. Delivery times vary based on your location.
We are not responsible for any delays caused by third-party shipping carriers, customs procedures, or other unforeseen factors.
If you have any concerns regarding shipping, please reach out to us promptly.
7. Returns and Refunds
We accept returns of unopened and unused products within 10 days of delivery. To initiate a return, please contact us at ephaastore1@gmail.com.
Due to hygiene and safety reasons, we do not accept returns on opened or used products.
If a product arrives damaged, please contact us immediately with photos, and we will assist you in processing a refund or replacement.
8. Allergies and Product Safety
Our products are designed with care for babies but are intended for external use only. We recommend that you check product ingredients carefully to ensure you or your baby are not allergic to any components.
If you experience any irritation or adverse reactions, discontinue use immediately and seek medical advice.
9. Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our site without our permission.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our liability for any claim related to your order will be limited to the amount paid for the product in question.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, with the "Last Updated" date revised accordingly.
By continuing to use our website after changes are posted, you accept the updated Terms and Conditions.
13. Contact Us
For any questions or concerns, please contact us:
Email: ephaastore1@gmail.com
Phone: (317) 724-3586